Amir Pasic is the Eugene R. Tempel Dean of the Indiana University Lilly Family School of Philanthropy, the world’s first school devoted to research and teaching about philanthropy. Under Pasic’s leadership, the school has graduated record numbers of students, launched groundbreaking research, and expanded its international engagement. Prior to joining the school, Pasic was vice president of international operations at the Council for Advancement and Support of Education (CASE), a global professional association serving educational institutions and their advancement professionals. He provided strategic leadership for CASE regional offices in London, Singapore, and Mexico City, led the growth of its operations in Europe, the Asia-Pacific region, Latin American and Africa, and oversaw CASE activities in other areas outside of the United States. During Pasic’s tenure, CASE's international annual revenue experienced double-digit growth and its overseas memberships and conference attendance reached record levels. Previously, Pasic was associate dean for development and strategic planning at the Johns Hopkins University Paul H. Nitze School of Advanced International Studies (SAIS) as well as executive director of its Foreign Policy Institute, where he continues to serve as a fellow. Pasic served as deputy director of the world security project at the Rockefeller Brothers Fund and was deputy vice president for advancement at The George Washington University. A former librarian at the Library of Congress, he began his career with faculty appointments at Brown University's Watson Institute. Pasic earned his doctorate in political science at the University of Pennsylvania. He holds a master's degree in international relations from Johns Hopkins University and a bachelor's degree in economics and political science from Yale University.Knowledge for Impact: Advancing Philanthropy and the Nonprofit Sector
Scott Leeb isKnowledge Management Challenges in the Non-Profit Sector
Steve MacLaughlin is the Vice President of Data & Analytics at Blackbaud and best-selling author of Data Driven Nonprofits. Steve has spent 20+ years driving innovation with a broad range of companies, government institutions, and nonprofit organizations. MacLaughlin has been featured as a fundraising, nonprofit sector, and data expert in The New York Times, The Washington Post, The Los Angeles Times, The Boston Globe, The Chronicle of Philanthropy, USA Today, The NonProfit Times, Stanford Social Innovation Review, Bloomberg, and has appeared on National Public Radio. MacLaughlin served on the board of the Nonprofit Technology Network (NTEN), is a frequent keynote speaker at conferences and events around the world, and is an adjunct faculty member at Columbia University. Steve earned both his undergraduate degree and a Master of Science degree in Interactive Media from Indiana University.Data Driven Nonprofits
Ashley Hourigan is a Senior Principal consultant at one of South Africa’s leading independent management consulting firms, IQbusiness. He works in the Strategic Advisory space within the Knowledge Capital practice dealing with Knowledge Management strategies, technology enablement and behavioral components. Ashely holds an undergraduate and post graduate degree in Information Science from the University of Pretoria and graduated top of his class in 2012. He has plans to pursue a master’s degree in the same field. Ashley has over 5 years Knowledge Management experience across the Financial, Social Development, Engineering, and Information Technology sectors. Prior to joining IQbusiness he introduced a Knowledge Management capability in one of South Africa’s top non-profit social investment organizations. Ashley’s focus has primarily been on introducing and implementing Enterprise Content Management (ECM) solutions that support and enable Knowledge Management practices from a process and technology perspective. However, he has keen interest in addressing change and adoption in organizations that have or are looking to introduce Knowledge Management strategies.Developing a Roadmap for KM Adoption
Steve Barth is interested in the evolution of smarter teams, organizations and communities in today’s complex world. As an assistant professor at the University of Southern California he teaches innovation and entrepreneurship at the Iovine and Young Academy for Arts, Technology and the Business of Innovation and strategy and organization design at the Marshall School of Business. His background is in consulting (learning, communications and change) and journalism (business, technology and travel). As a teacher, he has led classes around the world, blending ideas from complexity, ecology, anthropology and architecture. As a consultant, he has worked on topics ranging from microfinance to competitive intelligence for public and private sector organizations worldwide including the Thai Government, United Nations Peacekeepers, Accion Center for Financial Inclusion, corporate giants and technology start-ups. Professor Barth has a BA from the University of California Santa Barbara, an MBA from the University of Southern California, and was a visiting scholar to Project Zero’s Learning Innovations Lab at Harvard.Designing NPOs for Knowledge, Learning, Innovation and Change
Mohamad Faiz is an individual who strongly believes that people create real value, and technology and organizations are enablers for collaboration. Academically trained in Business (Bachelor Degree), Learning Science (Specialist Diploma) and Organization Leadership (Master Degree), Faiz aspires to continually hone his abilities in developing business and growing people (organizations). With almost 20 years’ of experience in organization change, business development, and training systems across public and private sector, he enjoys finding opportunities to create value. He believes that every transaction should create good value for the individual and good business for organization. Through his journey, Faiz realized the importance of having real insights that support decision making, improvement and growth for individuals and organizations. Hence he took interest and participated in Knowledge Management (KM) activities in Singapore. Currently, Faiz is the Vice President (Global Network) of Knowledge Management Society (Singapore) and the Secretariat for Knowledge Management Global Network (KMGN) which comprises of 11 countries (Australia, France, Hong Kong, India, Indonesia, Japan, Russia, Singapore, South Africa, Thailand, USA).Knowledge RO(CK)S
Dr. Shariq Siddiqui is the Executive Director of (ARNOVA), Association for Research on Nonprofit Organizations and Voluntary Action. ARNOVA is a leading international association that connects scholars, teachers, and practice leaders in research on nonprofit organizations, voluntary action, philanthropy and civil society. Siddiqui serves as the co-editor of the new Journal on Muslim Philanthropy and Civil Society that will be in published through a partnership of the Center on American Muslim Philanthropy and Indiana University – Indianapolis University Library. Prior to taking over the helm of ARNOVA, Shariq was Director of Development for the Indiana University School of Education. Dr. Siddiqui has taught and has served in leadership roles in the local, regional, national and international nonprofit organizations for over fifteen years. He teaches at the Fund Raising School at the Lilly Family School of Philanthropy at Indiana University; Indiana University School of Public and Environmental Affairs; Indiana University School of Social Work Indiana University, where he has taught exclusively online since 2009; and Andrews University, where he is teaching nonprofit executive leadership in Italy and Ghana.Panel Discussion
08:00 AM - 09:00 AM
09:00 AM - 10:00 AM
10:15 AM - 11:30 AMIdentifying relevant knowledge to inform policy and action is fundamental to success in achieving positive social outcomes. This session will survey the field of research-based knowledge with an emphasis on the knowledge ecosystem in the US nonprofit sector. We will examine the sources and uses of knowledge at the level of the sector, the organization and the individual. What resources generate useful knowledge for the sector? What are organizational strategies that can help nonprofits learn to become more effective? What are individual pathways to developing competency and leadership that can draw on both sector level and organizational level knowledge resources? We will also consider what contextual understandings of the roles of philanthropy in society we can draw on to improve both knowledge and the effectiveness of our activities. Finally, we will consider the role of knowledge management in relation to the work of government and the role of digital technologies and platforms in the generation and flow of information and knowledge.
12:00 PM - 01:15 PMThe talk shall explore how organizations (for profit & not for profit) have utilized the KRO (Knowledge Ready Organization) framework to map its level of knowledge readiness and its impact to the organization’s goals. The 6 KRO criteria include Strategy, Leadership, Culture, Process, Technology and Impact. The talk shall also delve into 5 different aspects of CK i.e. Capture Knowledge, Collate Knowledge, Curate Knowledge, Communicate Knowledge, and Co-Create (new) Knowledge, where the speaker will share examples of CK being implemented in knowledge ready organizations.
01:15 PM - 02:30 PMEveryone is talking about the potential of big data, analytics, and artificial intelligence. This presentation will focus on how successful nonprofit organizations are turning data into information and value. Join Steve MacLaughlin, nonprofit industry expert and author of the bestselling book Data Driven Nonprofits, for this informative and actionable session. This session will also give you first-hand examples of nonprofit organizations that have become more data driven. We will cover how the use of data matures over time and what nonprofits can do to improve their results. There will also be a discussion of how emerging technologies like analytics and artificial intelligence are likely to have an impact on the social good sector.
08:45 AM - 10:00 AMWith increasing local and global pressures for organisations to remain relevant, competitive and ensure the sustainability of their business, the need for leveraging an organisations knowledge capital and resources remains a high priority. Too often Knowledge Management efforts in organisations are seen to have an expiration date, when in reality, there needs to be continuous effort to create a sustainable Knowledge Management programme. When delivering a Knowledge Management programme it is important to understand the strategy and objectives of the organisation as well as understanding the need for Knowledge Management and how this will support the organisation. Through the use of varying models, methods, frameworks, technologies and techniques this presentation will demonstrate how organisations can develop a key understanding for the need and importance of a knowledge management programme in their organisation, as well identify key enablers to support these efforts and how to identify areas of knowledge risk with mitigating actions.
10:15 AM - 11:30 AMAbstract
12:00 PM - 01:15 PMOrganizations of all types must evolve as their environments change. They do this by learning and innovating. Nonprofits, under pressure to stretch their resources, often design KM systems around “best practice” knowledge that can be efficiently replicated. KM focused on explicit knowledge, however, can become disconnected from the generation of new knowledge through learning and innovation. A more effective approach that includes learning and innovation needs to be designed around the users, not just the work processes. Meanwhile, creating value from KM initiatives depends entirely on user adoption through new behaviors and beliefs in the organizational culture, so change must also become an integral part of effective knowledge management. This talk takes a “user-centered design” approach to building better KM initiatives for nonprofit organizations.
01:15 PM - 02:30 PMAbstract